Delays in reporting data

Incident Report for Splunk On-Call

Resolved

We are now presenting all reporting data with our expected timeframe (available approximately 15-20 minutes after it occurs).

Posted Jun 26, 2018 - 16:07 MDT

Update

Incident data available in our reports, and the reporting API, is gradually catching up. As of our last check, any data older than 90 minutes should now be available. We will continue to monitor the situation as it recovers and report any new developments here.

If you have any immediate questions or concerns, our support team is standing by to respond. Email support@victorops.com or submit the form on our Contact Support page (https://victorops.com/contact-support/)

Posted Jun 26, 2018 - 14:38 MDT

Monitoring

Reporting data is currently experiencing a delay in current information. We are monitoring the situation and will update as information becomes available.

This impacts real-time reports such as:
* MTTA / MTTR
* Incident Frequency
* On-Call
* The reporting API

Posted Jun 26, 2018 - 12:57 MDT

This incident affected: Website (Reporting).