VictorOps Status

All Systems Operational

Notifications - SMS Operational

Notifications - Google Push Operational

Notifications - Apple Push Operational

Notifications - Email Operational

Notifications - Phone Operational

Alert Ingestion Operational

Alert Ingestion - Inbound email Operational

API Operational

Web client (portal) Operational

Android client Operational

iOS client Operational

Chat integration - HipChat Operational

Chat integration - Slack Operational

Knowledge Base Operational

Main website Operational

StatusPage Integration Operational

Reporting Operational

SSO Login Operational

Control Call - Audio Conferencing Operational

Billing Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2019

No incidents reported today.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

Intermittent Web-client Loading Issues

Resolved - This incident has been resolved.
Apr 15, 15:32 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 15:23 MDT

Investigating - The main VictorOps timeline and incident views: We are investigating intermittent performance challenges with our web-client.
Apr 15, 15:05 MDT

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

Phone Notification Challenges: T-Mobile End-Users

Resolved - This incident has been resolved.
Apr 11, 12:27 MDT

Update - UPDATE: T-Mobile customers must call 611 and request to remove VictorOps numbers from Scam ID and Scam Block for whitelisting. The list of numbers VictorOps will use for notification may be found in the following link:

https://help.victorops.com/knowledge-base/victorops-phone-numbers/
Apr 11, 12:23 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 11:59 MDT

Investigating - If you are a T-Mobile end-user experiencing Phone Call challenges with your VictorOps notifications, we recommend that you please reference T-Mobile's Scam ID & Scam Block instructions:

https://support.t-mobile.com/docs/DOC-38784

For whitelisting purposes, the list of numbers VictorOps will use to contact you may be found in the following link:

https://help.victorops.com/knowledge-base/victorops-phone-numbers/

Please know that the VictorOps Support team is also working with T-Mobile in an effort to more gracefully address this situation. Please stay tuned to our Statuspage for further updates.

We apologize for any unintended inconvenience you may be experiencing in relation to this issue. If you have any immediate questions - please don't hesitate to contact the VictorOps Support Team at:
victorops-support@splunk.com
Apr 11, 11:56 MDT

Apr 10, 2019

No incidents reported.