Investigating - We are actively researching a geographically isolated issue related to Phone Notification delivery challenges into the +86 (China) country code.
We have escalated this issue to our telecommunications providers and will continue to stay actively engaged in all efforts to resolve this situation. Relevant updates will be provided to this Status Page as they arrive.
As we continue to research this issue, we recommend that Splunk On-Call end-users located in China diversify their Splunk On-Call Personal Paging Policy to include Email, SMS, and Push notification delivery as alternatives to Phone.
Our apologies for any inconvenience this situation may be causing you and your end-users.
Updates to follow.
Aug 8, 21:46 MDT
We have escalated this issue to our telecommunications providers and will continue to stay actively engaged in all efforts to resolve this situation. Relevant updates will be provided to this Status Page as they arrive.
As we continue to research this issue, we recommend that Splunk On-Call end-users located in China diversify their Splunk On-Call Personal Paging Policy to include Email, SMS, and Push notification delivery as alternatives to Phone.
Our apologies for any inconvenience this situation may be causing you and your end-users.
Updates to follow.
Aug 8, 21:46 MDT
Alert Processing & Integrations
?
Operational
Alert Ingestion
Operational
Alert Ingestion - Inbound email
Operational
API
Operational
Webhooks
?
Operational
Chat integration - HipChat
?
Operational
Chat integration - Slack
?
Operational
StatusPage Integration
Operational
Control Call - Audio Conferencing
Operational
SSO Login
?
Operational
Queuing Services
?
Operational
Database Services
Operational
Streaming Services
Operational
Delivery Systems
Degraded Performance
Notifications - SMS
Operational
Notifications - Google Push
Operational
Notifications - Apple Push
Operational
Notifications - Phone
?
Degraded Performance
Notifications - Email
Operational
Notifications - Manual Incident Creation
?
Operational
Clients
Operational
Web client (portal)
Operational
Android client
Operational
iOS client
Operational
Website
Operational
Billing
Operational
Knowledge Base, Contact Support
?
Operational
Reporting
Operational
Trial Creation
Operational
Transport Layer Security (TLS) Protocol
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.