All Systems Operational
Alert Processing & Integrations ? Operational
90 days ago
99.99 % uptime
Today
Alert Ingestion Operational
Alert Ingestion - Inbound email Operational
API ? Operational
Webhooks ? Operational
Chat integration - Slack ? Operational
StatusPage Integration Operational
Control Call - Audio Conferencing Operational
Okta SCIM - Provisioning / De-provisioning ? Operational
Queuing Services ? Operational
Database Services Operational
Streaming Services Operational
MS Teams - Add On ? Operational
90 days ago
99.99 % uptime
Today
Jira Cloud Integration Operational
90 days ago
100.0 % uptime
Today
Alert Rules Engine Operational
90 days ago
100.0 % uptime
Today
Delivery Systems Operational
Notifications - SMS Operational
Notifications - Google Push Operational
Notifications - Apple Push Operational
Notifications - Phone Operational
Notifications - Email Operational
Notifications - Manual Incident Creation ? Operational
Clients Operational
Web client (portal) Operational
Android client Operational
iOS client Operational
Website Operational
90 days ago
100.0 % uptime
Today
Billing Operational
Knowledge Base ? Operational
Reporting ? Operational
Trial Creation Operational
90 days ago
100.0 % uptime
Today
Chat integration - Omni-Channel (In-product Chat) Operational
Transport Layer Security (TLS) Protocol Operational
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - This incident has been resolved.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

May 21, 14:18 MDT
Monitoring - The issue has been identified as upstream from the On-Call platform but impacting our CPU utilization. Mitigation is underway and we are now monitoring the results. Our engineering teams continue to work on this issue with urgency. We will provide updates as soon as we learn more information.

Please Note: No disruption to Incident creation and notifications out to on-call end-users have been detected.

Stay tuned for further updates as we work towards a complete resolution.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

May 17, 13:59 MDT
Update - Please Note: No disruption to Incident creation and notifications out to on-call end-users have been detected.

Impacted Functionality:
-Increased RegEx Rules Engine rule timeouts - Disabled Rules Engine Rules may be reenabled to resume functionality.

-UI and Mobile App Timeline data (incident cards) - Alert details may still be found via the On-Call API

-UI and Mobile App empty Incident alert details - Alert details may still be found via the On-Call API or our Reporting features: Incident Frequency, On-Call Review, and Response Metrics.

Please be advised that our engineering teams are working urgently on this issue. We will provide updates as soon as we learn more information.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

May 16, 16:35 MDT
Update - We continue to investigate this issue. Please note that only a subset of instances are affected by this issue and no disruption to incident creation and notifications out to on-call end-users have been detected.

Apologies for any inconvenience.

Please reach out to On-Call Support with any questions:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

May 15, 16:03 MDT
Update - We are continuing to investigate this issue.
May 14, 14:57 MDT
Investigating - Please Note: No disruption to Incident creation and notifications out to on-call end-users have been detected.

Impacted Functionality:
-Increased RegEx Rules Engine rule timeouts - Disabled Rules Engine Rules may be reenabled to resume functionality.

-UI and Mobile App Timeline data (incident cards) - Alert details may still be found via the On-Call API

-UI and Mobile App empty Incident alert details - Alert details may still be found via the On-Call API or our Reporting features: Incident Frequency, On-Call Review, and Response Metrics.

Please be advised that our engineering teams are working on this issue with urgency. We will provide updates as soon as we learn more information.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

May 14, 14:56 MDT
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
May 16, 2024
May 15, 2024
May 14, 2024
May 13, 2024

No incidents reported.