UPDATE: Rescheduled Splunk On-Call Platform Maintenance - June 7th, 2023 from 10:00 AM to 2:00 PM (Mountain)

Scheduled Maintenance Report for Splunk On Call

Completed

Scheduled Maintenance has been completed. Apologies for the extended window and disruption. All Systems Operational.

For questions or concerns regarding this maintenance please contact Splunk On-Call (formerly VictorOps) Support. Please review the linked Knowledge Base article: How to Contact Splunk On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/
Posted Jun 07, 2023 - 18:41 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jun 07, 2023 - 18:38 UTC

Update

UPDATE: Platform has returned to operational status.
We will continue testing features and components.
Posted Jun 07, 2023 - 18:08 UTC

Update

UPDATE: Please reference the On-Call Mobile App for access to alerting and notifications.
The Web Client is currently impacted.
Posted Jun 07, 2023 - 17:57 UTC

Update

Update: The On-Call platform is still in a degraded state. Extending maintenance window to 2:00 PM Mountain. Thank you for your patience while we work these issues to resolution.
Posted Jun 07, 2023 - 17:53 UTC

Update

Update: Deploy complications are impacting our downtime. Please bear with us while we work towards resolution.
Posted Jun 07, 2023 - 17:34 UTC

Update

Scheduled Maintenance is still in progress. Entering a bit of platform degradation and approximately 5 mins of pause. Please bear with us and thanks for your patience.
Posted Jun 07, 2023 - 17:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 07, 2023 - 16:00 UTC

Scheduled

**UPDATED / RESCHEDULED MAINTENANCE WINDOW**

Please note, the Splunk On-Call Platform will be undergoing scheduled maintenance for approximately two hours on June 7th from 10:00 AM to 12:00 PM (Mountain time).

*We expect zero interruptions to alert ingestion. No dropped alerts.
*We expect some platform disruption for up to an hour.
*We expect delays in paging/notifications of up to ten minutes.
*We expect that the Public API, SMS replies for Ack and Resolve, the Web Client, and Mobile Clients will be unavailable for up to ten minutes.

To contact Splunk On-Call (formerly VictorOps) Support during this scheduled maintenance window, please review the linked Knowledge Base article: How to Contact Splunk On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Thank you for your patience while we proceed with maintenance.
Posted Jun 05, 2023 - 18:05 UTC
This scheduled maintenance affected: Clients (Web Client (Portal), Android Client - Mobile App, iOS Client - Mobile App).