SMS Notifications Unavailable

Incident Report for Splunk On-Call

Resolved

The SMS delivery problem has been resolved by our SMS provider.

Posted Jul 31, 2019 - 06:21 MDT

Monitoring

Our SMS provider has been working to resolve the delivery problem, and SMS messages are now restored. We will continue to monitor the situation.

Posted Jul 31, 2019 - 05:57 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 31, 2019 - 05:55 MDT

Identified

We are working with our SMS service provider. They are currently investigating SMS delivery failures at their end.

Posted Jul 31, 2019 - 05:39 MDT

Investigating

We are currently investigating delivery failures of SMS notifications.

Posted Jul 31, 2019 - 05:19 MDT

This incident affected: Delivery Systems (Notifications - SMS).