VictorOps Service Disruption: All Systems Operational

Incident Report for Splunk On-Call

Resolved

After monitoring our remediation efforts surrounding this incident, we are moving this incident to a resolved status.

Brief Incident Overview: From approximately 4:30 PM (Mountain) to 5:35 PM (Mountain) on Sunday (04.19.20), we experienced service disruption challenges that may have adversely affected the overall VictorOps end-user experience.

We sincerely apologize for any unintended inconvenience this issue may have caused.

If you have any immediate questions surrounding this incident, please contact the VictorOps Support Team at: victorops-support@splunk.com

Posted Apr 19, 2020 - 19:17 MDT

Update

We are continuing to monitor for any further issues.

Posted Apr 19, 2020 - 19:00 MDT

Update

We are continuing to monitor for any further issues.

Posted Apr 19, 2020 - 18:58 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 19, 2020 - 18:13 MDT

Investigating

We are actively investigating a service disruption and will be posting updates as efficiently as possible.

If you have any immediate questions, please contact the VictorOps Support Team: victorops-support@splunk.com

Posted Apr 19, 2020 - 17:22 MDT

This incident affected: Alert Processing & Integrations (Alert Ingestion, Alert Ingestion - Inbound email) and Delivery Systems (Notifications - SMS, Notifications - Google Push, Notifications - Apple Push, Notifications - Phone, Notifications - Email).